On February 15th, the Tianlv Street Industry and Commerce Institute carried out a special inspection of the local optical market to ensure that businesses are operating legally and transparently. During the operation, law enforcement officers focused on checking whether optical shops were following regulations, including verifying if their advertising practices were honest and not misleading to consumers.
As part of the campaign, officials reminded customers to be cautious when purchasing glasses and highlighted key points to consider:
First, always ask for the "three certificates" when receiving your glasses. These include the certificate of conformity for the product, the frame label (which serves as the frame's certification), and the lens packaging (which includes the lens's certificate). These documents confirm that the products meet quality and safety standards.
Second, be aware of different quality levels of the same material. Some unscrupulous shops may mislead customers by claiming they're providing high-end lenses, but in reality, they install lower-quality ones. For example, a low-grade resin lens might only cost around 60 yuan, but some stores sell it for hundreds or even thousands of yuan. This is a common scam that many consumers find hard to detect, especially if they don't pay close attention.
Third, always request an invoice after completing your purchase. Make sure the invoice clearly states the full product name, price, and date of sale. Keep this document safe, as it can serve as proof of purchase if you encounter any issues with the quality of your glasses. In such cases, you can file a complaint with the local Consumer Association or the business administration department where the shop is located.
By being informed and vigilant, consumers can protect themselves from unfair practices and ensure they receive quality products at fair prices. Always remember to ask for the "three certificates," check the lens grade, and keep your receipt. These simple steps can make a big difference in your shopping experience.
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